Easy and quick eSIGN assistance via TeamViewer
Are technical issues too hard for you? Do you need support?
Or maybe you don’t want to waste time and would prefer someone else to do everything for you?
We can provide any of our clients with comprehensive technical support. Not only will we explain the most complex issues, but we will also lead you by the hand through the configuration of individual services.
Thanks to modern software, we can easily connect to your computer. This will allow us to assist you in the installation process effectively, just as if our assistant were sitting next to you at your desk, in the next chair.
Then, working step by step, we will carry out a full setup of services related to the qualified electronic signature. And all of that can be carried out completely remotely, via the TeamViewer app. Where to get it and how to use it?
What can we do for you as part of the technical support?
Our experts will help you with such issues as:
- software installation on a new computer
(if so requested, we will get connected and do it for you);
- e-signature configuration within the Płatnik software;
- browser configuration with respect to electronic auctions;
- troubleshooting related to, among other things, lack of parent keys, certificates or 3PKCS drivers;
- assistance with VAT return sending to the revenue office (among others, via e-Deklaracje, e-mikrofirma and fillUp software);
- assistance with financial statements sending.
- And all of that can be carried out completely remotely, via the TeamViewer app.